What you’ll do:

• Provide executive support to the CEO, including diary management, meeting coordination, board pack preparation and domestic/international travel bookings.
• Assist other members of the C-Suite with occasional travel or logistics support, ensuring cost-effective options and prompt responses.
• Coordinate cross-site meetings and logistics when executives travel.
• Screen the shared Perfection Fresh inbox and manage reception phone calls, responding to or redirecting enquiries promptly.
• Act as the central point of contact for the Rhodes office, phones, visitors, mail, couriers and supplies.
• Organise car park allocations for guests (e.g. clients, board members), greet and assist visitors, and maintain a professional, welcoming environment.
• Oversee travel bookings and accommodation for other PFA staff who may not have company credit cards, obtaining manager approval as required.
• Liaise with building management, cleaners and service providers to keep everything running smoothly — and ensure contractors meet daily expectations.
• Manage office and kitchen supplies, stationery, and uniform inventory across Rhodes, Warehouse Z and Homebush sites, ensuring adequate stock levels.
• Maintain kitchen appliances (e.g. coffee machine), coordinate repairs, and ensure cleanliness and order.
• Schedule and oversee monthly fridge clean-outs, and keep office areas safe, tidy and well-maintained.
• Plan and deliver office and cultural events (morning teas, Melbourne Cup, Christmas, farewells), including ordering catering, arranging delivery and set-up, and ensuring presentation standards.
• Arrange incoming and outgoing mail and parcels, occasionally dropping off or collecting deliveries at the nearest post office.
• Manage reimbursements and expense claims (including PFA reception card) through ExpenseMe.
• Handle confidential information with discretion and professionalism.
• Bring warmth, energy and initiative to the role — someone who cares about the office mood and the small things that make a difference.